This policy explains how PrimeRide Taxi Service Gwalior ("we") handles the information you share when you request a cab, contact us or use this website.

Information we collect

When you send a booking request or a message we collect your name, mobile number, trip details (pickup, drop, date and time), cab preference, number of passengers and any notes you add. We also keep basic technical data such as your IP address to protect the website from spam.

How we use it

We use your details only to respond to your request, share a quote, arrange your cab, let you track your booking and improve our service. We do not sell or rent your information to anyone.

WhatsApp and phone

If you contact us on WhatsApp or by phone, those conversations are also governed by the policies of WhatsApp and your mobile operator.

Booking tracking

Your booking can only be viewed by someone who knows both the reference ID and the mobile number used for the booking.

How long we keep it

Booking records are kept for our accounts and to help with future trips. You can ask us to delete your details at any time.

Contact

For any privacy question, call or WhatsApp us: +91 93013 80515 · info@primeridegwalior.in